7q777 Privacy Policy – Your Data, Protected
We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how it is kept secure at all times.
Introduction
Our Commitment to Your Privacy
7q777 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy ("Policy") describes how 7q777 ("we", "us", "our") collects, uses, stores, shares, and protects information about you ("Player", "User", "you") when you access or use the 7q777 website and all associated services.
By registering an account with 7q777, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform. This Policy applies to all players, including those accessing 7q777 from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and all other locations in Bangladesh.
This Policy was last reviewed and updated in January 2026. We encourage you to review this page periodically to stay informed of any changes. Material changes to the Policy will be communicated via a notice on the 7q777 website or via the email address registered to your account.
Core Privacy Principles
How 7q777 Approaches Your Data
1. Data We Collect
7q777 collects personal data in three main ways: directly from you when you register and use the Platform, automatically through your interaction with the Platform, and in limited circumstances from third-party sources such as payment processors and identity verification services.
Data You Provide Directly
- Registration data: full legal name, date of birth, gender, mobile phone number, and email address. This information is required to open and maintain your 7q777 account.
- Identity verification documents: National ID (NID), passport, driving licence, or other government-issued photo identification submitted as part of Know Your Customer (KYC) verification. 7q777 may also request proof of address.
- Financial data: payment method details associated with deposits and withdrawals, including bKash or Nagad mobile number, bank account reference information, and transaction history on the Platform. 7q777 does not store full card numbers.
- Communications: messages you send to our customer support team, including chat transcripts, emails, and feedback submitted through the Platform. These are retained to resolve disputes and improve service quality.
Data Collected Automatically
- Device and technical data: IP address, device type and operating system, browser type and version, screen resolution, and unique device identifiers. This data is collected automatically when you access the Platform.
- Usage data: pages visited, games played, wagers placed, session duration, clickstream data, and feature interactions. This data helps 7q777 understand how players use the Platform and identify areas for improvement.
- Cookies and similar tracking technologies: session cookies, persistent cookies, and local storage tokens used to maintain your login session, remember preferences, and support analytics. See Section 7 for full details on our cookie use.
Data from Third-Party Sources
- Payment verification data received from bKash, Nagad, Rocket, Upay, and other payment service providers to confirm the status of deposit and withdrawal transactions.
- Identity verification confirmation from third-party KYC service providers engaged by 7q777 to validate identity documents submitted by players.
- Fraud and risk screening data from third-party compliance and anti-fraud services used to assess the risk profile of account registrations and financial transactions in line with our legal obligations.
2. How We Use Your Data
7q777 uses personal data collected from players for the following specific purposes. Where a purpose requires a separate legal basis, that basis is identified in Section 5 of this Policy.
- Account management and service delivery: creating and maintaining your player account, processing deposits and withdrawals, providing access to games and betting markets, and delivering customer support.
- Identity verification and KYC compliance: verifying that you meet the age restriction (21+) and other eligibility requirements, and satisfying our obligations under applicable anti-money-laundering and counter-terrorist-financing rules.
- Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, money laundering, account takeovers, and other security threats to the Platform and to other players.
- Responsible gaming compliance: monitoring player activity to identify potential problem gambling indicators and, where appropriate, applying account restrictions, cooling-off periods, or self-exclusion in accordance with our Responsible Gaming policy.
- Platform improvement and analytics: analysing aggregated and anonymised usage data to understand player behaviour patterns, improve Platform performance, fix bugs, and develop new features. Analytical insights are based on aggregated data and do not identify individual players.
- Communications: sending you transactional communications relating to your account (deposit confirmations, withdrawal notifications, security alerts), and where you have opted in, promotional communications about bonuses and offers. You may opt out of promotional communications at any time by contacting support.
3. Legal Basis for Processing
7q777 processes personal data only where there is a valid legal basis to do so. The legal bases relied upon for the data processing activities described in this Policy are as follows.
- Contractual necessity: processing required to perform the contract between you and 7q777 — specifically, account management, transaction processing, and service delivery. Without this processing, 7q777 cannot provide you with its services.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, counter-terrorist-financing requirements, and age verification mandates.
- Legitimate interests: processing carried out in 7q777's legitimate interests, including fraud detection, Platform security, responsible gaming monitoring, and service improvement through anonymised analytics. These interests do not override your fundamental rights and freedoms.
- Consent: where you have provided explicit consent, such as opting in to receive promotional communications. You may withdraw consent for consent-based processing at any time without this affecting the lawfulness of prior processing.
4. Sharing Your Data
7q777 does not sell or rent your personal data to third parties. We share data only in the following limited and specific circumstances, and only to the extent necessary for the stated purpose.
- Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks receive transaction data strictly necessary to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and for no other purpose.
- Identity verification and KYC providers: third-party verification services that assist 7q777 in confirming the identity and age of players. These providers process identity document images solely for verification purposes and do not retain data beyond what is required by law.
- Game suppliers and technology partners: licensed game providers (such as Pragmatic Play and Evolution Gaming) and platform technology vendors receive anonymised session data required to operate their services within the 7q777 platform. These providers do not receive personally identifiable information beyond what is technically required.
- Legal and regulatory authorities: where 7q777 is required by law, court order, or regulatory direction to disclose personal data to a government body, law enforcement agency, or other competent authority, we will comply with that obligation. We will notify you of such disclosure where we are legally permitted to do so.
All third parties with whom 7q777 shares personal data are required to handle that data in accordance with applicable data protection standards, under contractual obligations that prohibit use of the data for any purpose other than those specified by 7q777.
5. Cookies and Tracking Technologies
7q777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the 7q777 website. They enable core Platform functionality such as maintaining your login session and remembering your preferences.
- Essential cookies: strictly necessary for the Platform to function. These include session management cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core Platform functionality.
- Analytics cookies: used to collect anonymised data about how players interact with the Platform — pages visited, time on page, navigation paths. This data is used in aggregate to improve Platform design and performance. Analytics cookies do not identify you personally.
- Preference cookies: used to remember your settings and preferences on the Platform, such as language selection and display preferences, so that these do not need to be re-entered on each visit.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect the functionality of the Platform and may prevent you from accessing certain features, including your account.
6. Data Retention
7q777 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The retention periods applicable to the main categories of data we hold are as follows: account data and identity documents are retained for the duration of your account plus a minimum of five years following account closure, in order to satisfy anti-money-laundering record-keeping requirements. Transaction records are retained for a minimum of five years from the date of the transaction.
Support communications are retained for up to three years from the date of the last interaction, unless retention for a longer period is required for dispute resolution or legal proceedings. Analytics and usage data in anonymised, aggregated form may be retained indefinitely as it does not constitute personal data. When data is no longer required, it is securely deleted or anonymised using industry-standard methods.
7. Data Security
7q777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: TLS/SSL encryption for all data transmitted between your device and our servers; encryption of sensitive data fields at rest using AES-256 or equivalent standards; strict role-based access controls ensuring that personal data is accessible only to staff members with a legitimate operational need; regular security audits and vulnerability assessments of the Platform; and two-factor authentication requirements for administrative access to systems holding personal data.
While 7q777 takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be 100% secure. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, 7q777 will notify affected players without undue delay and will take all necessary steps to contain and remediate the incident.
8. Your Data Rights
Subject to applicable law, you have the following rights in respect of your personal data held by 7q777. To exercise any of these rights, please contact our support team at [email protected]. 7q777 will respond to all valid requests within a reasonable timeframe and at no charge.
- Right of access: you have the right to request a copy of the personal data that 7q777 holds about you, along with information about how it is being used and with whom it has been shared.
- Right to rectification: you have the right to request correction of inaccurate or incomplete personal data held about you. For basic account details such as name, address, and contact information, you may be able to update these directly within your account settings.
- Right to erasure: in certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and does not apply where 7q777 is required to retain data to comply with legal obligations, including anti-money-laundering record-keeping rules.
- Right to restrict processing: you have the right to request that 7q777 restricts its processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
- Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
To exercise any of the above rights, submit a written request to [email protected]. Please include your full name, registered mobile number or email address, and a clear description of your request. 7q777 may need to verify your identity before processing any data rights request.
9. Children and Minors
7q777 is strictly an adult platform. The minimum age to register an account and use the Platform is 21 years. 7q777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
10. Changes to This Privacy Policy
7q777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will post an updated version of this Policy on the 7q777 website with a revised "Last Updated" date, and where appropriate, we will notify registered players by email. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed.
11. Contact Us About Privacy
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 7q777 handles your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries within 24 hours and resolve them within 14 business days.
Email support (plain text, not a link): [email protected]. Response within 2 hours during operational hours — English and Bangla support available 24/7. Bangladesh Standard Time (BST, UTC+6).
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